Privacy Policy
Your privacy matters to us. Here's how we collect, use, and protect your personal information when you use our weekly budgeting platform.
gyrelonviva operates as a weekly budgeting platform designed to help Australians manage their finances more effectively. This privacy policy explains how we handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We take your privacy seriously. This document outlines what data we collect, why we need it, how we use it, and what rights you have regarding your information.
Information We Collect
When you use gyrelonviva, we collect different types of information to provide you with our budgeting services and improve your experience. The information we gather falls into several categories.
Information You Provide Directly
- Account details including your name, email address, and phone number when you register
- Financial information you enter into your budget, including income amounts, expense categories, and spending patterns
- Communication preferences and notification settings
- Messages you send to our support team
- Feedback and survey responses when you choose to participate
Information Collected Automatically
When you interact with our platform, we automatically collect certain technical information to ensure the service runs smoothly and securely.
- Device information such as browser type, operating system, and device identifiers
- IP address and general location data (city or region level, not precise geolocation)
- Usage data including pages visited, features used, and time spent on the platform
- Log data that helps us diagnose technical issues and monitor system performance
We never collect or store your banking passwords or credentials. Our platform works with the budget data you manually enter, not direct bank connections.
How We Use Your Information
The information we collect serves specific purposes related to providing and improving our budgeting service. We don't use your data for unrelated purposes without your explicit consent.
Core Service Delivery
- Creating and maintaining your budget account
- Processing and displaying your budget information
- Sending you important notifications about your budget or account
- Providing customer support when you need assistance
- Ensuring the security and integrity of our platform
Service Improvement
We analyze usage patterns to understand how people interact with our budgeting tools. This helps us identify which features work well and which need improvement.
- Analyzing usage trends to improve existing features
- Testing new features and functionality with user groups
- Identifying and fixing technical issues
- Understanding what types of budgeting approaches resonate with different users
Communications
We'll send you emails related to your account and service updates. You can control which optional communications you receive through your account settings.
Data Storage and Security
We store your information on secure servers located in Australia. Our security measures are designed to protect your data from unauthorized access, alteration, or disclosure.
| Security Measure | What This Means |
|---|---|
| Data Encryption | Your data is encrypted both when transmitted and when stored on our servers |
| Access Controls | Only authorized personnel can access user data, and all access is logged |
| Regular Backups | We maintain secure backups to prevent data loss |
| Security Monitoring | Our systems are continuously monitored for suspicious activity |
While we implement strong security measures, no system is completely immune to risks. We encourage you to use a strong, unique password and enable two-factor authentication if available.
Sharing Your Information
We don't sell your personal information to third parties. However, we do share data with certain service providers who help us operate the platform.
Service Providers
We work with trusted third-party companies that provide essential services:
- Cloud hosting providers who store our data securely
- Email service providers who help us send account notifications
- Analytics services that help us understand how the platform is used
- Customer support tools that help us respond to your inquiries efficiently
All service providers are bound by confidentiality agreements and can only use your data to provide services to us, not for their own purposes.
Legal Requirements
We may disclose your information if required by Australian law, court order, or government request. We'll notify you of such requests unless legally prohibited from doing so.
Your budget data belongs to you. We never share your specific financial information with advertisers or use it for marketing purposes outside of our own platform.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We make it straightforward to exercise these rights.
Access Your Data
You can request a copy of all personal information we hold about you. Most of your data is already accessible through your account dashboard, but we can provide a comprehensive export if needed.
Correct Your Data
You can update most of your information directly in your account settings. If you notice any inaccuracies we've recorded that you can't change yourself, contact us and we'll fix them promptly.
Delete Your Data
You can delete your account and associated data at any time through your account settings. We'll remove your information within 30 days, though we may retain certain records for legal or security purposes.
Object to Processing
You can object to how we use your data in certain circumstances. This mainly applies to optional features or marketing communications, which you can control in your settings.
Data Portability
You can export your budget data in a standard format that you can use with other services. This option is available in your account settings under "Export Data".
Lodge a Complaint
If you're concerned about how we've handled your information, you can lodge a complaint with us first. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Data Retention
We keep your information for as long as your account is active or as needed to provide our services. Different types of data have different retention periods.
Active Account Data
While your account is active, we retain all your budget information and account details so you can access your historical data and track long-term financial patterns.
Deleted Account Data
When you delete your account, we remove your personal information within 30 days. We may retain some anonymized usage data for analytical purposes, but this can't be linked back to you.
Legal and Security Records
We're required to keep certain records for legal and security purposes:
- Transaction logs and security records for up to 7 years
- Support communications for up to 3 years
- Financial records as required by Australian taxation law
Cookies and Tracking
We use cookies and similar technologies to make our platform work properly and understand how it's being used. Cookies are small text files stored on your device.
Essential Cookies
These are necessary for the platform to function. They handle things like keeping you logged in and remembering your settings. You can't opt out of essential cookies if you want to use the service.
Analytics Cookies
We use analytics cookies to understand which features people use most and where they encounter problems. This data is aggregated and doesn't identify individual users. You can opt out of analytics cookies in your account settings.
You can also control cookies through your browser settings, though disabling certain cookies may affect your ability to use some features of our platform.
Children's Privacy
Our service is designed for adults aged 18 and over. We don't knowingly collect information from children under 18. If you're a parent and believe your child has provided us with personal information, please contact us and we'll delete it promptly.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our platform.
The "Last Updated" date at the top of this policy shows when it was most recently revised. We encourage you to review this policy periodically to stay informed about how we protect your information.
International Data Transfers
Your data is primarily stored on servers located in Australia. However, some of our service providers may be located overseas. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy law.
Any international transfers comply with the Australian Privacy Principles and include contractual protections that require the same level of data protection as required in Australia.
Questions About Privacy?
If you have questions about this privacy policy or how we handle your information, we're here to help.
Email us at info@gyrelonviva.com
Call us at +61 413 788 219
Write to us at 212A Liverpool St, Hobart TAS 7000, Australia
We aim to respond to all privacy inquiries within 5 business days.